No matter where we look at, there seems to be this unstoppable onslaught of digital and social media marketing, online shopping unique advantages, department stores’ unbeatable prices, and promises of 24/7 top-notch customer service. So, it’s really hard not to feel fascinated by all this comfort and convenience.
Don’t get me wrong, though, most of the times it’s simply the best choice. However, that’s hardly the case when we need a savvy sales representative, unique customization and assembly, readily available customer service, or a warranty that we can truly trust in. These are just some of the reasons why you should consider shopping at your local bicycle shop, and we’ll explain them nice and easy here.
Suppose you want to venture into the cycling world, but have little to no knowledge about all the different options in the market. The only way to make an informed decision is by getting a professional (yet objective) point of view. Local bicycle shops are widely known for their experienced and kind sales representatives. You won’t find that level of attention on big stores, let alone on the Internet. Also, in the beginning, you will need expert hands to handle your bike’s assembly and fine-tuning. After all, your user experience – and even your safety – depend on it.
Some people might argue that a local bicycle shop will always be more expensive, and they would be correct if the bike price were to be the only cost associated with it, which is not. Here is where a competent customer service and post-sale assistance come into play. After the initial use, all bikes need tuning, and because big stores have no service departments to turn to, you’ll eventually end up paying way more in mechanical fees. In the case of manufacturing flaws, warranties are also easier to invoke in local shops (some department stores won’t even offer you one).
So, what do you say? Ready for an experience that will surely redefine your shopping concepts? Come and pay us a visit at CrankWorks Cycles in Nyack, NY. We’ll be more than happy to assist you and we promise we’ll Rock Your Ride!
Find more about us at www.crankworkscycles.com